Privacy Policy.
Last Updated
May, 2026
This Privacy Policy contains important information about how we use your personal information. We respect the privacy of individuals who interact with our business and where you choose to provide us with information about yourself, you trust us to act in a responsible manner with that information.
1.0 Introduction
In this Privacy Policy, references to "Hoxton", "us", "we", or "our" are references to Hoxton Workplace Partners Limited (company number 12205323) and its affiliate Hoxton Workplace Environments Limited (company number 17083091), each with their registered office at Pall Mall, 1 Pollen Square, 59 King Street, Manchester, M2 4PD, United Kingdom, and each trading as Hoxton.
This website is operated by Hoxton Workplace Partners Limited on behalf of both entities. Where you engage with Hoxton through this website, the data controller for your personal data will be the Hoxton entity with which you are interacting or which is providing services to you. If you are unsure which entity holds your data, please contact us and we will confirm. Our ICO registration number is ZB168936.
If you have any questions, comments or concerns about any aspect of this policy or how Hoxton handles your information please contact our privacy team.
2.0 What we collect
We collect personal information from you in several ways; you may share information with us, or we may collect it using other means. In this section we explain the different ways we collect personal information from you and some ways in which that information will be used.
Requesting information from us and responding to your queries
We process contact information such as name, email address, telephone number or postal address, preferences, and other declared personal information about you when you provide it to us. For example, when you fill out online forms, subscribe to our services, or enquire about our services.
Interacting with us via social media
We process information relating to you when you interact with us through social media platforms such as LinkedIn.
Registering for and attending our events, seminars, or conferences
If you choose to attend one of our events, we will ask for your contact information to provide you with details of the event and manage your attendance. For in-person events, we may ask you to provide us with accessibility information, if appropriate.
Updating you on developments and initiatives
We may process your contact information to keep you updated on developments and initiatives in our business. Our legal basis for this is our legitimate interests in keeping our contacts informed of relevant news and updates. You can opt out of receiving these communications at any time by using the unsubscribe link included in any email we send or by contacting us.
Interacting with our website
When you visit our website we may collect details of your visit, including name, email, phone number, IP address (a unique identifier for your computer or other device), website URL and mobile device ID. Our website also uses cookies.
Applying for a role at Hoxton
We process the information you provide when submitting a job application to Hoxton. Please read our Recruitment Privacy Policy for further information.
Visiting our offices
We may collect information such as contact information (including name, email address, telephone number) and CCTV footage in respect of your visit to our office address.
Interacting with us as a client
When interacting with us as a client, we process information we may receive from you or from others in relation to our provision of services. Please read our Client Privacy Policy for further information.
Interacting with us as a supplier or partner
We process information in relation to you as an individual if you provide services to us (or if you work for a business that provides services to us). Please read our Partner Privacy Policy for further information.
3.0 How we use it
We will use your personal information in the following ways. We are also required by law to state a legal basis for processing, i.e., to tell you on what grounds we are allowed to use your information, and this is also set out below.
How we will use your personal information
To provide or respond to you with information that you have requested, e.g., a newsletter, bulletin, an invitation for an event, or your interaction with us on social media
To keep you updated with developments and initiatives at Hoxton
To process your registration for and attendance at events, seminars, conferences, and meetings with Hoxton
To respond to specific queries you may raise regarding Hoxton
To provide you with better ways of accessing information from this website
To process and consider your job application
To manage your visit to our office
Our legal basis for processing
Consent: we only use your personal information for this purpose if you have asked us to do so. You can withdraw your consent at any time.
Our legitimate interests: we use your information to provide you with news and updates. You will always have the opportunity to opt out in each correspondence.
Our legitimate interests: we use your information to book you on to the requested events and to send confirmation to you and the event organiser.
Consent: we only use your personal information for this purpose if you have asked us to do so. You can withdraw your consent at any time.
Consent: we only use your personal information for this purpose if you have consented for us to do so. You can withdraw your consent at any time.
Our legitimate interests: we use your personal information to assess your job application, update you on its status and keep you informed of other opportunities, if you have asked us to, via the methods you have selected.
Our legitimate interests or any other purposes required by law such as, for example, compliance with fire protection regulations.
For how we use your information that is collected using cookies and similar technologies please see our Cookie Policy.
4.0 Third parties
We may send your personal information to affiliates and third parties to help us process your personal information for the purposes set out in this policy.
We may disclose your personal information if we or any of our assets are the subject of a sale or similar corporate transaction. We will ensure that the third parties who receive your personal information are required to keep it confidential.
We may disclose personal information to third parties when we reasonably believe we are required by law, and in order to investigate, prevent, or take action regarding suspected or actual unlawful or otherwise prohibited activities, including fraud.
5.0 Where we send it
We may transfer your personal information to countries around the world, including the US and other countries outside of the UK and Europe. Where the country to which your data is transferred has not been found to provide an adequate level of protection, we will put in place appropriate safeguards (we use standard contractual clauses) to ensure your information is protected.
6.0 Retention
We only keep your personal information for as long as we need to, to be able to use it for the reasons given in this Privacy Policy, and for as long as we are required to keep it by law.
7.0 Third-party websites
Our website links to third-party sites which we do not operate or endorse. These websites may use cookies and collect your personal information in accordance with their own privacy policies. This Privacy Policy does not apply to third-party websites and we are not responsible for third-party websites.
8.0 Security
We take appropriate technical and organisational measures to ensure that your personal information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.
9.0 Children's privacy
This website is not intended or designed to attract children under the age of 18. We do not knowingly collect personal information from or about any person under the age of 18. If you are under 18 years old and wish to ask a question or use this site in any way which requires you to submit your personal information, please get your parent or guardian to do so on your behalf.
10.0 Your rights
You are entitled to ask:
· For a copy of the personal information we hold about you, and details about how we are processing your personal information
· To have any inaccuracies in your personal information corrected
· If we are processing your personal information by automated means and on the basis of your consent, for us to provide your personal information to you in a structured, commonly used and machine-readable format. You can also ask us to provide your personal information directly to a third party in this format, and, if technically feasible, we will do so
· To have your personal information erased, or for our use of it to be restricted (for example, if your preferences change, or if you don't want us to send you the information you have requested)
Please contact us using the details set out below if you would like to exercise any of these rights. You also have the right to make a complaint to the supervisory authority if you're not happy with how we've handled your personal information. In the UK, the supervisory authority is the Information Commissioner's Office .
11.0 AI usage
Hoxton uses artificial intelligence tools in the course of our work. This includes meeting assistants, writing tools, research tools, and document processing tools. Our AI Usage Policy explains how we use those tools, what personal data may be involved, and what your rights are. This includes your right to withhold consent from AI meeting notetakers.
12.0 Responsible disclosures
Hoxton appreciates and values the identification and reporting of security vulnerabilities carried out by well-intentioned, ethical security researchers. Please read our Responsible Disclosure Policy for more information.
13.0 Contact
If you wish to exercise any of your rights in relation to your personal information or if you have any queries about how we use your personal information, please contact our privacy team, or write to: Legal Counsel, Hoxton Workplace Partners, Pall Mall 1 Pollen Square, 59 King Street, Manchester M2 4PD.
14.0 Changes
We review this Privacy Policy on a regular basis to ensure that it is up to date with our use of your personal information, and compliant with applicable data protection laws.
We reserve the right, at our discretion, to revise this Privacy Policy at any time. The updated Privacy Policy will be posted on our website. You are encouraged to review this Privacy Policy from time to time.